JUNIOR SUPPORT FOR ONLINE PLATFORM, IT-RELATED DEGREE FROM UNIVERSITY OR TAFE

Work at MyRecruitment+

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control our own destiny!

About MyRecruitment+ and the cultureMyRecruitment+ is a Recruitment & Onboarding Software Platform that's used by thousands of Corporate and Agency Recruiters, in 10 countries.  Our culture is based on the 'having a seat at the table' paradigm and so we encourage employees to be part the conversation and we provide an unmatched level of visibility about the strategy and the direction of both the product and the company. We are looking for a person who's completed either an IT-related degree from a University or TAFE but wants to work in support and potentially, later on, move into either development, product management, project management or account management.  Someone with excellent oral and written English who loves to help people and loves PROBLEM-SOLVING. In this role, you will benefit from training and development opportunities, including the fantastic scope to progress and gain experience in many different areas of the company.Your responsibilities will includeTaking phone callsTriage issues from phone and emailsManaging and resolving ticketsCustomer ServiceAWS Infrastructure Management / Monitoring Tasks To be successful in this role, you wouldExcellent oral and written EnglishExcellent communication skills over the phone and in personIT-related degree from University or TAFESound knowledge of HTMLSound knowledge of Graphics tools like PhotoshopHave a keen interest in web technologiesThe ability to work independentlyEnergy and drive to succeedGreat attention to detail Ability to work under pressure  You will be provided withStrong training and supportLatest tools of the trade It's advantageous if you have proven experience inExperience in programming Java, HTML or JavascriptExperience in support of a SaaS online softwareSocial Media based products or servicesAWS infrastructure management, setup and monitoringIDS ManagementWeb Application Scanning Security Systems Progression PathsSupport managerKey account managerProduct managerProject managerSales SupportSoftware DeveloperLead AWS Infrastructure Engineer  Australia - NSW Sydney CBD, Inner West & Eastern Suburbs

JUNIOR SUPPORT FOR ONLINE PLATFORM, IT-RELATED DEGREE FROM UNIVERSITY OR TAFE

  • Build a world-class career in the IT industry
  • Work hard and get rewarded for it!
  • CBD Location near Wynyard

About MyRecruitment+ and the culture

MyRecruitment+ is a Recruitment & Onboarding Software Platform that's used by thousands of Corporate and Agency Recruiters, in 10 countries.  Our culture is based on the 'having a seat at the table' paradigm and so we encourage employees to be part the conversation and we provide an unmatched level of visibility about the strategy and the direction of both the product and the company.

 
We are looking for a person who's completed either an IT-related degree from a University or TAFE but wants to work in support and potentially, later on, move into either development, product management, project management or account management.  Someone with excellent oral and written English who loves to help people and loves PROBLEM-SOLVING.
 
In this role, you will benefit from training and development opportunities, including the fantastic scope to progress and gain experience in many different areas of the company.

Your responsibilities will include

  • Taking phone calls
  • Triage issues from phone and emails
  • Managing and resolving tickets
  • Customer Service
  • AWS Infrastructure Management / Monitoring Tasks

 

To be successful in this role, you would

  • Excellent oral and written English
  • Excellent communication skills over the phone and in person
  • IT-related degree from University or TAFE
  • Sound knowledge of HTML
  • Sound knowledge of Graphics tools like Photoshop
  • Have a keen interest in web technologies
  • The ability to work independently
  • Energy and drive to succeed
  • Great attention to detail 
  • Ability to work under pressure 

 

You will be provided with

  • Strong training and support
  • Latest tools of the trade

 

It's advantageous if you have proven experience in

  • Experience in programming Java, HTML or Javascript
  • Experience in support of a SaaS online software
  • Social Media based products or services
  • AWS infrastructure management, setup and monitoring
  • IDS Management
  • Web Application Scanning Security Systems

 

Progression Paths

  • Support manager
  • Key account manager
  • Product manager
  • Project manager
  • Sales Support
  • Software Developer
  • Lead AWS Infrastructure Engineer

 

To apply for this role, please click on the button below!